Our team of pragmatic, inventive retail insiders deliver bold strategies, insightful creative, innovative technology solutions, and the real-world experience to make it all work together.
And we’re not just “big idea” people: we help our clients execute the thousand details it takes to be successful in today’s retail world, from ecommerce to in-store, from spectacular to mundane.
The inRetail team consists of experienced leaders from the world’s top retail brands: people who have been in your shoes and have done the job.
Every day, we deliver strategies, insightful creative, innovative technology, and practical solutions to help our clients thrive in today’s customer-driven, anytime, anywhere retail world. We are the retail experts from within The Stephenz Group, Inc., that have combined experience in retail technologies and inside retail.
Retail moves blindingly fast. Every moment your customers demand more options, more personalization, and richer, more connected experiences. inRetail can help you quickly navigate the challenges of omnichannel retailing in tangible, real-world ways and execute at scale — just as quickly.
inRetail where big ideas meet execution, where marketing savvy meets technological expertise and experience.
Omnichannel is making retailers rethink the way they market, sell, service and build loyalty.
Amplify your brand with omnichannel design.
Deliver great consumer experience across multi channels.
Integrate communications for brand-right customer experience.
Implement technology solutions that fit your business.
Optimize data to drive results and customer engagement.
We help you solve omnichannel problems because we’ve met them head on and won.
Making sure the brand “look and feel” of your store experience is complemented by all your digital touch points is critical to maintaining brand integrity and meeting consumer expectations. It’s one of the biggest challenges retailers face. We can help you do it right, right now.
Today’s consumers are quick to share their experiences with your business — both positive and negative. A vocal, happy consumer can be a powerful business driver, and an unhappy one can be a disaster. We create strategies and build programs to turn customers into brand advocates and advocates into promoters.
Your in-store guests want more rapid and responsive service, better information, and instant availability, while your online guests expect “anywhere, any time, any device” access to everything you’ve got to offer. We can help you integrate technology and creative to meet and exceed these expectations, without disrupting your business or your profit margins.
We’ve helped over 50 major retailers. We bring the benefit of our experience to help you win.
“Successful omnichannel retail doesn’t just happen. It’s the result of highly-tuned attention to a thousand details, large and small, coming together to create a singular customer experience perfectly aligned with your brand. At inRetail, we know how important it is to execute brilliantly on every one of those details and still keep an eye on the big picture, because we’ve done it, and that’s all we do.
— Lance Thornswood
VP/Managing Director, inRetail
Whether you’re reinventing your business for omnichannel, or building on what you’ve already done, contact inRetail. We know the way, and we can help you find the most efficient, cost effective solutions to create, execute and relate to your customers on their terms.
Judie Jordan
Business Development
jjordan@inretailagency.com
inRetail
75 E. Santa Clara, 9th Floor
San Jose, CA 95113
(408) 938-5444
inretailagency.com
A division of The Stephenz Group, Inc.
inRetail is a division of The Stephenz Group, Inc., Silicon Valley’s largest brand and interactive agency. inRetail is a full service division solely dedicated to the retail industry. Our team of experts have over 20 years of proven success in retail technology and the consumer retail sectors.